My current address not same as Proof of Address supporting document. How to update?
FAQ How can we help? My current address not same as Proof of Address supporting document. How to update? It is okay if address stated on your supporting document not same as your current address. You just need to make sure the document that you going to upload have stated your name and address on […]
What types of document that can be used as ID/Passport verification?
FAQ What types of document that can be used as ID/Passport verification? For ID or Passport verification, you can only upload your ID card or passport. Anything else won’t be accepted.
What types of document that can be used as Proof of Address?
FAQ My current address not same as Proof of Address supporting document. How to update? Documents you can use as proof of address include: Your latest bank statement (at least 3 months from the current date) Utility bills (electricity, water, internet, or phone bills) Valid driver’s license Make sure the documents you upload are in […]
My driving license address not same with my identification card
FAQ My driving license address not same with my identification card. It’s okay, you can upload your valid driver’s license as proof of your address.
Can I use my wife ID/ another person ID to verify my account?
FAQ Can I use my wife ID/ another person ID to verify my account? Please don’t use someone else’s ID to confirm your account. Use your own ID or passport for the verification process.