FAQ How can we help? My current address not same as Proof of Address supporting document. How to update? It is okay if address stated on your supporting document not same as your current address. You just need to make sure the document that you going to upload have stated your name and address on […]
FAQ What types of document that can be used as ID/Passport verification? For ID or Passport verification, you can only upload your ID card or passport. Anything else won’t be accepted.
FAQ My current address not same as Proof of Address supporting document. How to update? Documents you can use as proof of address include: Your latest bank statement (at least 3 months from the current date) Utility bills (electricity, water, internet, or phone bills) Valid driver’s license Make sure the documents you upload are in […]
FAQ My driving license address not same with my identification card. It’s okay, you can upload your valid driver’s license as proof of your address.
FAQ Can I use my wife ID/ another person ID to verify my account? Please don’t use someone else’s ID to confirm your account. Use your own ID or passport for the verification process.